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Terms & Conditions

TERMS & CONDITIONS

Effective Date: February 16, 2026

Welcome to MadamMaids.ph Employment Services (“Madam Maids,” “we,” “us,” or “our”). By accessing our website, submitting forms, or contacting us through our channels, you agree to these Terms & Conditions.

Our Service

Madam Maids provides household staffing support by:

  • Receiving employer requests for household help

  • Screening and matching applicants based on availability and fit

  • Assisting with interview coordination and hiring guidance

  • Providing support after deployment based on agreed arrangements

We do not guarantee that every request will result in a successful hire, as matches depend on availability, qualifications, and agreement between employer and applicant.

 
Employer (Client) Responsibilities

By submitting an employer inquiry, you agree to:

  • Provide accurate information about your household needs and job requirements

  • Conduct interviews and make hiring decisions based on your judgment

  • Follow applicable Philippine labor rules for household employment (including fair treatment, agreed compensation, and clear duties)

  • Maintain respectful communication and a safe environment

Any final employment agreement is between the employer and the hired helper.

 
Applicant Responsibilities

By submitting an application, you agree to:

  • Provide accurate information about your identity, experience, and availability

  • Cooperate with screening and verification requirements when requested

  • Attend scheduled interviews and communicate promptly if you cannot

  • Act professionally and truthfully during the matching process

Submitting an application does not guarantee employment.

 
Screening and Verification

We may conduct basic screening and verification steps (e.g., checking information provided, reviewing documents, background checking where available). However:

  • Screening results are based on information available at the time

  • We cannot guarantee complete accuracy of third-party records

  • Employers are encouraged to interview thoroughly and confirm details

 
Fees, Payments, and Policies (If Applicable)

If your service includes fees, placement charges, or replacement policies:

  • Fees and terms will be communicated before confirmation

  • Any replacement/refund rules depend on the agreement made with the employer

  • Madam Maids reserves the right to refuse service if requirements are unclear or unreasonable

(Update this section if you have exact pricing and replacement terms.)

 
Communication

By submitting a form or contacting us, you agree that we may contact you via phone, SMS, email, or messaging platforms (e.g., Facebook Messenger, Viber, WhatsApp) for follow-ups and service coordination.

 
Prohibited Use

You agree not to:

  • Provide false or misleading information

  • Use the site/forms for spam, scams, or unlawful activity

  • Harass, threaten, or abuse any party involved in the process

  • Request or offer illegal arrangements or unfair working conditions

We may block or refuse service for violations of these Terms.

 
Limitation of Liability

MadamMaids.ph Employment Services is not liable for:

  • Decisions made by employers or applicants

  • Disputes, losses, or damages arising from employment relationships

  • Delays or inability to match due to availability, location, or requirements

We aim to provide professional support, but final hiring and employment outcomes depend on both parties.

 
Privacy

Your use of our website and forms is also governed by our Privacy Policy. By using our services, you consent to how we collect and use information as described in that policy.

 
Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a new effective date.

 
Contact Us

For questions about these Terms & Conditions, contact:

MadamMaids.ph Employment Services
12 Seagull Avenue, San Miguel, Taguig City, Philippines 1637

Employers: 0947 763 1817 / 0956 278 0414 /  0917 1204 510
Applicants: 0948 357 3023 / 0991 832 2723